Order and Delivery
Our goal is to process your order and deliver it to you as quickly as possible. You can easily place your order via our website or by telephone. After placing your order you will immediately receive a confirmation email. Here you will find the details of your order and an indication of the delivery date. We process orders from Monday to Friday.
Costs of Shipping
Enjoy our free shipping for orders over €15! For orders under €15 we charge only €4.95 shipping costs.
Processing and Delivery
We do our utmost to process and ship your order within 1-3 business days. For larger items, such as gaming chairs or desks, this can take up to 5 working days. We work with reliable partners such as DPD, DHL, PostNL, and GLS to guarantee you the best service. If a product has a different delivery time, this is clearly stated in the product description.
Updates and Notifications
You always stay informed! Once your order is on its way, we will send you an email with a tracking number. This allows you to easily track your order and view the estimated delivery date. If anything unexpectedly changes in the delivery, we will inform you as soon as possible and look for a solution together.
If you are not at home at the time of delivery, the delivery person will leave a message for you with further instructions. Have you not received your order within the expected period? Let us know, we will be happy to help you.
We hope that with this information you can place your order with confidence. If you have any additional questions, we are ready to help you!