Buy consciously, go for a second chance.
We determine the price based on three categories. Read here what each category entails.
Mint condition
These products were returned within the cooling-off period via one of our sales channels. They are virtually unaffected and are still in their original condition, both cosmetically and technically.
Opened
These products have been returned within the cooling-off period and have only been opened or tested once.
Traces of use
These products show visible signs of use. They are technically approved and neatly packaged, which protects them from transport.
![[2nd chance] Office G3](http://gamehero.com/cdn/shop/files/2de_x1_zwart.jpg?crop=center&height=645&v=1737129517&width=645)
![[2nd chance] Office G3](http://gamehero.com/cdn/shop/files/G.H_OfficeChair_Render11.png?crop=center&height=645&v=1737129517&width=645)
Frequently asked questions about our 2nd chances.
Still have questions? Feel free to contact our customer service and we will help you within 24 hours.
How is the price of a 2nd chance product determined?
The price of the 2nd chance items is determined based on the condition of the product and the packaging.
What can I expect from the packaging?
The packaging may have been opened, damaged or repackaged. It is therefore possible that the box looks less attractive than with new products. However, we do make sure that the product is still well packaged, so that it is protected against transport during shipment.
Can I pick up a 2nd chance on location?
Unfortunately, 2nd chance items cannot be picked up on location, they are shipped directly from our warehouse.
How is a 2dekansje delivered?
At 2dekansjes we have a delivery time of 2-3 working days .
What are the conditions of 2dekansjes?
The same conditions apply to 2dekansjes as to new products. So you can return for free within 30 days and have the same guarantee as the original new product. Feel free to contact us if there is something wrong with your 2dekans product.
What does 2dekansje mean?
A second chance product is a product that has been returned or exchanged by a customer. The product is checked by us and if it is in good condition, we will give it a second chance. By buying a 2nd chance product you help the environment and save money:
Softer price: even though there is almost no difference with the brand new product, we offer Second Chances with a nice discount.
Sustainable purchase: by offering 2nd chance products ourselves, we avoid unnecessary disposal and destruction of products.
What can I expect from a 2nd chance?
2dekan products have been checked by us and you can expect that they are still in good condition. However, it can happen that there are very light signs of use or that it has visible damage. Since we check the products thoroughly, we can assure you that this is not disturbing. In addition, you always have your 30-day cooling-off period and you can still return for free if you are not satisfied.
Can I return my 2dekansje?
Yes, the same return conditions apply to 2dekan products as to new products. You can easily register your return via this form.
Do I have a guarantee of a second chance?
We also offer a 30-day reflection period on second-hand products. Outside those 30 days, the warranty stated with the original new product applies.